Qualitative Research
Qualitative research is the process of collecting, analyzing and interpreting non-numerical data such as text, video, photos or audio recordings. Qualitative methods like observation/ethnography, in-depth interviews, focus groups, and documents/written records, are usually used to gain deeper understanding of customers, their needs, wants, beliefs, preferences, experiences, and behaviors. It is especially appropriate for answering questions of WHY, revealing complicated and hidden thinking process, and supporting generation of new product and marketing ideas.
Runtop Research supports a wide variety of qualitative methodologies such as textual analysis of documents, one on one in-depth interviews, in-facility and online focus groups, observational / ethnographic research as well as online bulletin board.
TYPICAL QUALITATIVE METHODOLOGIES WE SUPPORT:
Qualitative
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In-depth Interview (IDI) |
Web-or phone- based IDI |
Dyad |
Triad |
Focus Group (FGD) |
Online FGD |
Ethnography |
Mystery Shopping |
Shop-a-long |
Online Bulletin Board (OBB) |
Usability Test |
Lab Listening |
We offer a full suite of qualitative services and a flexible, all-itemized, and cost-effective pricing scheme, completely customized for each of our clients’ research and business needs.
A La Carte Qualitative Service Menu:
◆ Screener & interview guide design
◆ Localization and translation of study materials (supporting most languages globally)
◆ Recruitment & sample service
◆ Incentive handling
◆ Moderation / Interviewing
◆ Facility rental
◆ Simultaneous translation
◆ Transcription
◆ Transcript translation
◆ Videography (including video editing and creation)
◆ Wireframe & mockup/prototype design & development
◆ Visual design
◆ Qualitative data analytics (e.g., textual / sentiment analysis, word cloud)
◆ Reporting (Word or PowerPoint in English and local languages)
◆ Workshop, expert forums, and ideation sessions
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FOR ALL OF OUR QUALITATIVE RESEARCH PROJECTS, WE DO:
• Double or even triple screening by both in-house fieldwork teams and our research managers/moderators to make sure all the recruited respondents match the project requirements
• Over recruitment to allow on-site screening and immediate replacement of unqualified respondents
• For all the ethnographic studies, in-home/in-context checks are conducted by research managers before each interview to validate respondent information
Qualitative research has been conducted across each business stage and the entire product life cycle including preliminary market assessment, product ideation and development, designing marketing mix strategy, building the brand, tracking and assessing communication message and brand performance.
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TYPICAL QUALITATIVE RESEARCH PROJECTS WE DO:
• Branding positioning & value props studies
• Competitive analysis
• Concept test
• Copy / messaging test
• Customer consumption experience / purchase decision process and behavior research
• Customer needs / voice of customer research
• Customer persona validation & building
• Market environment assessment (e.g., regulations, socio-economic development, competitive landscape analysis)
• New product ideation & prototype development
• New product opportunity assessment & entry strategy
• Product feature optimization
• Usability test -
ANY RESEARCH INQUIRIES?